Please read the Privacy Policy below, which provides essential information on how and why we collect, use, store, and share your personal information. It also outlines your rights regarding personal information and how to contact us if you have any questions or complaints.

The Privacy Policy set forth below is legally binding. By visiting, viewing, or using this website and/or any program, Product, course, or service from us, you agree to be bound by this Privacy Policy.

Your privacy is important to The Keep Good Company, https://keepgood.co (“Website”), operated by The Keep Good Company LLC (“Company,” “we,” “us,” or “our”).

We use the term “personal information” to refer to data we collect that may, directly or indirectly, identify, describe, relate to, or be associated with you. This privacy policy (“Privacy Policy”) applies to the personal information we collect when you interact with us through different means, including visiting and using our website. “You” refers to any visitor, viewer, or user of the website and/or Product user. Please note that we cannot control the privacy practices of websites and services we do not own.

Please read the entire Privacy Policy before you visit or use the website or perform any Actions (as defined below). By visiting the website or performing any Actions (as defined below), you consent to the terms of this Privacy Policy. The Keep Good Company developed this Privacy Policy with Plug and Law.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

The following describes the categories of personal information we collect and how we collect such information.

Information You Provide. We collect information provided to us directly, including when you: (i) receive any free or purchase any paid programs, Products, courses, or services from us (each, a “Product”), (ii) sign up to receive any emails, (iii) comment on any posts or otherwise communicate with us on any social media platform, (iv) register for presentations or classes, (v) fill out any forms, (vi) access public or private membership groups, including those hosted via a third-party platform (i.e., Facebook), (vii) sign up to become our affiliate partner, (viii) respond to any survey, (ix) participate in any contest or sweepstakes, or (x) contact us through any other means, including via an online form, phone call, or email (collectively, the “Actions”).  

Examples of your data that we may receive include first name, last name, telephone number, email address, shipping address, billing address, physical address (such as a street address, state, province, postal code, city), date of birth, gender, account name, billing information (such as a credit card number), financial information, Social Security Number, Tax Identification Number, Employer Identification Number, PayPal address, social media account elements and other information provided through survey responses, feedback, reviews and other means of communication.

Information Collected Automatically. We collect some data automatically when you visit or use our website and open or respond to our emails. For example, when you select communication preferences, visit any page that displays our content, provide information to affiliated service providers, and purchase or return a Product.

Information from Third-Party Sites. We collect some data when you connect with us, comment on or like our posts, or interact with our social media account features, whether public or private, hosted on third-party platforms (e.g., Facebook). Examples of your data that we may receive include profile information, profile pictures, social media information, handles or nicknames, name, purchase history, email address, device identifiers, and demographic information.

Information from the Internet or Other Electronic Network Activity. We automatically collect some data about your computer or mobile device when accessing our website. Examples of data we may receive include your Internet Protocol (“IP”) address, operating system, browser software (e.g., Google Chrome), browser type, browser version, browser cookies, device type, unique device identifiers, unique mobile device ID, information about the referring website, date, time, length of visit, viewed or used pages, how you interact with the website, Products and tools, and other diagnostic data.

PURPOSES FOR COLLECTING INFORMATION

We use your information for business and commercial purposes. For example, we may use your information to:

• Facilitate a purchase.

• Register for a course, presentation, or class.

• Grant access to a public or private membership group or other account and maintain or service such accounts.

• Validate and authenticate your profile when logging into a public or private membership group or other accounts.

• Analyze interactions with you to improve quality.

• Identify your Product preferences and shopping preferences.

• Secure our website and data.

• Create, improve, and tailor Products for you.

• Ship or otherwise deliver, process payment for, communicate about, and track any product orders.

• Suggest Products you may like based on past purchases and otherwise personalize your experience with the website.

• Provide promotional and marketing communications and information, including email marketing, if you elect to receive it.

• Improve our website and Products’ design, functionality, and ease of use.

• Respond to any inquiries, reviews, or other feedback you submit to us.

• Provide customer service.

• Research to improve our business processes.

• Administer affiliate programs.

• Administer contests, sweepstakes, surveys, or promotions.

• Administer any business needs related to your purchase of any Products.

• Detect security-compromising incidents and protect against, stop, and resolve fraudulent transactions or malicious, deceptive, and illegal activity.

• Comply with all applicable laws.

• Respond to legal and regulatory inquiries and assist law enforcement.

THIRD PARTIES WE SHARE INFORMATION WITH

The following is a list of third parties we may share your information with or for.  

Affiliate Partners. We may share your information with affiliate partners to generate traffic, leads, or other business purposes.

Analytics Providers. We may share your information with analytics providers.

Business Transfers. If a third party acquires us and/or our website due to a transfer, sale, merger, acquisition, reorganization, liquidation, consolidation, merger, or sale of some or all of our Company and/or our website, your personal information may be a transferred asset. We may also share personal information with prospective purchasers to verify the proposed transaction.

Cloud Service Providers. We may share your information with cloud service providers.

Customer Analysis Providers. We may share your information with customer analysis providers, such as those used to analyze visitors’ clicks and navigation around the website.

Customer Service Providers. We may share your information with customer service providers.

Delivery Partners. We may share your information with delivery partners, such as those we use to ship or deliver any Products.

Email Marketing and Advertising Providers. We may share your information with marketing and advertising providers, including email marketing and campaign providers, marketing software providers, direct mail providers, marketing analytics providers, and sales funnel providers. We may share your information with email marketing service providers to send you emails, newsletters, promotional materials, marketing materials, or other information. 

Fraud Prevention Partners. We may share your information with fraud prevention partners.

Fulfillment Partners. We may share your information with fulfillment partners, such as those we use to fulfill any Products.

Government Agencies. We may share your information with government agencies, courts, regulators, and law enforcement if we must comply with applicable laws and regulations or a legally binding process or respond to subpoenas, warrants, government inquiries or investigations, and court orders. We may also share your information (i) to establish, exercise, protect, or enforce our legal rights and the legal rights of our agents, employees, and affiliates, (ii) to defend against a legal claim, (iii) to protect you, us or third parties against injury, interference, fraud or harm or (iv) to take action related to violations of our policies, including this Privacy Policy and our Terms & Conditions, or potentially illegal activities.  

Other Service Providers. We may share your information with service providers.

Payment Processors. We may share your information with payment processors, such as those we use to collect and process payment for any Products you purchase.

Public Forum. Our website may allow you to leave a post, comment, or review on the website. If you submit that information in a public forum, that information will be available to the public, and we may elect to share your post, comment, or review outside the website.

Social Media Platforms. We may share your information with social media platforms (i.e., Facebook). This Privacy Policy does not govern their use of your data.

Technology Service Providers. We may share your information with technology service providers.

Third Parties. We may share your information with third parties with whom we have contractual relationships, such as auditors, consultants, lawyers, and other professionals who rely on the data to provide professional services.

Third-Party Partners. We may share your information with third parties we have partnered with to create or offer a Product, service, or joint promotion.

WE DO NOT SELL YOUR PERSONAL INFORMATION

We do not sell, rent, or trade your personal information to third parties because your privacy is valued. We also do not “sell” your personal information as defined by the California Consumer Privacy Act.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may collect and access and may permit our business partners and third-party service providers, such as advertising companies, to collect and access your Internet Protocol (IP) address, browsing metadata, and other numerical identifiers, such as your browser type, version, and operating system (collectively, the “Browsing Information”). We may also use, place, collect, and store or allow our third-party service providers to use, place, collect, and store cookies, web beacons, remarketing pixel tags, or similar tracking technologies.  

We, our business partners, and third-party service providers may use this information and these technologies to, among other things, improve and personalize your user experience, understand how you use the website, provide tailored ads, analyze data or trends or website performance, administer the website, identify and track your use of different devices, determine if you are actively associating with the website, enhance security, and provide a range of features, customization, and functionality.  

By using the website and not opting out of cookies, you consent to using Browsing Information, cookies, and other tracking technologies as described in this Privacy Policy. Note that we have no control over these third-party service providers and their use of such tracking technologies. We cannot and do not control any third-party service provider’s privacy policies and practices. We encourage you to visit their websites to learn about their privacy policies.

YOUR CHOICES

It is vital that you understand your choices regarding your personal information.  

Opting Out of/Blocking Cookies. Most browsers accept cookies by default yet allow you to prevent accepting new cookies, disabling cookies, and/or receiving a notification when you receive new ones. If your browser has such functionalities, information on how to change cookie settings is typically within the help or settings menu. Please note that disabling cookies may impact or interfere with your user experience, including the ability to use the website, make purchases, or receive personalized content.

Managing “Do Not Track.” As the California Online Privacy Protection Act (CalOPPA) requires, we would like you to know that our systems cannot presently recognize browser “Do Not Track” signals.  

Use of Personal Information. You can request that we delete your personal information anytime by contacting us using the contact details provided below, subject to certain exceptions. You can also (i) request to see the personal information that we have available on you, (ii) withdraw consent for our use of your personal information, (iii) review and request we rectify, change or modify your personal information, (iv) restrict or limit the processing of your personal information, (v) cancel the processing of your personal information and (vi) request your personal information and transfer it to another controller without any impediments on our part by contacting us using the contact details provided below.  

Unsubscribing from Email Marketing. When you sign up to receive emails from us, you agree to receive email communications, including newsletters and promotional emails. If you receive email marketing from us, you can opt-out anytime by clicking the “unsubscribe” link in each email. Please note that unsubscribing from email marketing does not necessarily unsubscribe you from other emails we may send, such as those relating to Products you purchase. 

Other Opt-Out Options. If we send you physical mailings or short message service (SMS) messages or contact you via telephone, you can opt-out by contacting us using the contact details below.

DATA RETENTION

We retain personal information as long as needed to conduct and operate our business or until you ask us to delete your personal information by contacting us using the contact details provided below. Please note that we cannot control the data retention policies of third parties.

THIRD-PARTY LINKS

For your convenience, we provide links to third-party websites and platforms on our website, such as social media. Clicking a third-party link directs you to their website or platform. We cannot and do not control the privacy policies, content, and practices of the website owners and operators of third-party websites we hyperlink. We encourage you to visit their websites to learn about their privacy policies.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We care about the security of your personal information, so we maintain reasonable and appropriate physical, technical, and procedural safeguards to help keep it safe. While we take reasonable steps to protect your personal information, no method of transmission over the Internet or other networks can be 100% secure; therefore, we cannot and do not guarantee that the personal information you transmit will remain safe from misuse or interception in all circumstances. By consenting to this Privacy Policy, you acknowledge that we cannot guarantee that your personal information will be protected from abuse or interception by third parties.

INTERNATIONAL DATA, TRANSFERS, AND PROCESSING

Our website is intended for individuals located within the United States. Our website servers and service providers may be outside your state, province, or country. As a result, some of your personal information may be collected, used, transferred, maintained, disclosed, and stored outside your state, province, or country. By using this website, you acknowledge and agree that the collection, use, transfer, maintenance, disclosure, and storage of your personal information, Browsing information, and communications related to or arising out of your use of this website are governed by the applicable laws in the United States. While we have the appropriate safeguards in place, the applicable privacy laws in the United States may be less stringent than those of your state, province, or country. 

NOTICE ABOUT THE GENERAL DATA PROTECTION REGULATION (GDPR NOTICE)

The information in this section, under the subheading “Notice About the General Data Protection Regulation,” applies to individuals covered by the General Data Protection Regulation (“GDPR”). References to “you” and “your” in this section refer only to those covered by GDPR. GDPR, which took effect on May 25, 2018, provides privacy rights for those inside the European Economic Area.  

For this section, “personal information” refers to any information that The Keep Good Company can directly or indirectly use to identify an individual. Examples include first and last names, email addresses, identification numbers, information about location, ethnicity, gender, biometric data, web cookies, and religious or political beliefs.

Legal basis for processing information. We may process personal information under the following conditions: (i) we have received your consent to process your personal information for one or more specific purposes, (ii) processing of your personal information is necessary to perform a contract to which you are a party to, or in order to take steps at your request prior to entering into a contract, (iii) processing of your personal information is necessary to comply with a legal obligation we are subject to, (iv) processing of your personal information is necessary in order to protect the vital interests of you or another natural person, (v) processing of your personal information is necessary to perform a task carried out in the public interest or to exercise an official authority vested in us; (vi) processing of your personal information is necessary for the purposes of the legitimate interests pursued by us or a third party, except in certain circumstances where the need for the information is overridden by the need to protect the subject of the personal information (such as when the subject of the personal information is a child). 

We are happy to inform you of the legal basis for processing your personal information.

You can exercise certain rights under the GDPR, including the following summary provided for your convenience. We do not warrant the accuracy or exhaustiveness of this summary, nor should you rely on this as an accurate or exhaustive list of your rights.

• Right to Access. You can learn whether or not your personal information is being processed. If it is being processed, you have the right to access the personal information and to learn certain information about your personal information, including (i) why it is being processed, (ii) the categories of personal information we collected, (iii) the recipients or categories of recipients to whom we have or will disclose the personal information to, (iv) if possible, the amount of time we will store the personal information, or if not possible, the criteria we use to determine such period and (v) available information about the sources of personal information we collected.

• Right to Correction. You have the right to correct any inaccurate personal information about yourself. You can also complete any incomplete personal data collected, including providing an additional statement.

• Right to Be Forgotten. You have the right to ask us to erase your personal information, which we will do without delay under certain circumstances. Examples may include (i) where the personal information is no longer necessary for the purposes for which it was collected, (ii) where you withdraw consent on the basis of which we processed your personal information, and there is no legal ground for processing such personal information, (iii) where you invoke your right to object (described below), and there are no overriding grounds for processing such personal information, (iv) where your personal information has been unlawfully processed and (v) where the personal information has to be erased to comply with a legal obligation.

• Right to Restrict Processing. You have the right to restrict the processing of your personal information under certain circumstances. Examples may include: (i) where you indicate the inaccuracy of your personal information, (ii) where the processing is unlawful but you would like the processing of your personal information to be restricted as opposed to erased, (iii) where we no longer need the personal information for processing, but you would like it restricted for a legal basis, and (iv) where you invoke your right to object (described below).

• Notification of Recipients of Personal Information. Suppose you exercise your Right to Rectification, Right to Be Forgotten, or Right to Restrict processing (each as described above). In that case, we will convey that to each recipient with whom we have shared your personal information. You have the right to request that we provide you with a list of all recipients we have notified.

• Right to Data Portability. You can request personal information in a structured, commonly used, and machine-readable format.  

• Right to Object. You can object to processing your personal information under certain circumstances. Examples may include: (i) where the personal data is being processed on grounds relating to your situation, where the legal grounds for processing such personal information fall under categories (v) and (vi) as described in the sub-section titled “Legal basis for processing information” and (ii) where the personal information is processed for direct marketing purposes.

• Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority. Please get in touch with your local data protection authority for more information.

• Right to Be Informed About International Transfers. You have the right to be informed about the international transfer of your personal information and safeguards. Please read the section of this Privacy Policy titled “International Data, Transfers and Processing.”

• Right To Object to Profiling. We may use automated decision-making in operating our website. You have the right not to be subjected to any decisions arising from automated processing, including profiling, which produces legal or significant effects on you. 

Please contact us using the contact details provided below to exercise your rights. We are required to verify the identity of anyone who makes any request.

NOTICE TO CALIFORNIA RESIDENTS (CCPA NOTICE)

The information in this section, under the subheading “Notice to California Residents,” applies to residents of California. References to “you” and “your” in this section refer only to residents of California. The California Consumer Protection Act (“CCPA”), which took effect on January 1, 2020, provides privacy rights for residents of California. Please refer to the referenced sections in this Privacy Policy for details on the following, which you have a right to know under the CCPA:

• To review the categories of personal information and the types of sources from which we collect, use, store, and share personal information, read “Information We Collect and How We Collect It.” 

• To review the business or commercial purposes for which we collect information, read “Purposes for Collecting Information.”

• To review the categories of third parties we share personal information with, read “Third Parties We Share Information With.”

As a California resident, you can exercise certain rights under the CCPA, including the following. The following summary is for your convenience, but we do not warrant its accuracy or exhaustiveness, nor should you rely on this as a precise or complete list of your rights.

• Right to Know. You have the right to obtain from us certain information about our collection of your personal information over the past 12-month period, including (i) the categories of personal information we collected, (ii) the specific pieces of your personal information we collected, (iii) the categories of sources for the personal information we collected, (iv) our business or commercial purpose for collecting or selling that personal information, (v) the categories of third parties with whom we share that personal information, and (vi) if we sold or disclosed your personal information, then (a) a list disclosing the categories of personal information involved in sales and the categories of third parties to whom we sold your personal information and (b) a list disclosing categories of personal information disclosed for a business purpose and the categories of third parties with whom we shared your personal information. You have the right to obtain this information from us twice yearly, free of charge.

• Right to Delete. You can request that we delete the personal information collected, subject to certain exceptions. When you contact us, please let us know the information you ask that we remove, update, correct, or amend and the timeframe and manner you believe we came to collect such information.

• Right to Opt-Out. You have the right to opt-out of the sale of your personal information. However, we do not sell, rent, or trade your personal information to third parties because we value your privacy. Therefore, no request to opt-out of the sale is necessary.

• Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for exercising your rights under the CCPA. We will not discriminate against you in any way for exercising any of the rights available to you under the CCPA, including by denying you goods or services, charging you different prices or rates, providing you with a lesser quality of goods or services, or suggesting that you would receive a different price or rate for goods or services or a different quality of goods or services. 

Please contact us using the contact details provided below to exercise your rights. We are required to verify the identity of anyone who makes any request.

NOTICE TO CALIFORNIA RESIDENTS (California’s “Shine the Light” Law)

We do not share your personal information with third parties whom we know or have reason to know may use your data for “direct marketing purposes” as contemplated by California’s “Shine the Light” law (Civil Code Section § 1798.83).

NOTICE TO NEVADA RESIDENTS

We do not exchange your personal information for monetary consideration with anyone who will license or sell your personal information to third parties.

CHILDREN’S PRIVACY

This website is not directed towards or designed for use by children under the age of 18. This website and the information contained on it are intended for individuals over the age of 18. If you are under 18, you must not access this website or perform any of the Actions. We do not knowingly collect, use, store, or share personal information from children under the age of 18. If you know or believe that we have collected data from anyone under 18, please contact us using the contact details provided to remove that data.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change, amend, or modify this Privacy Policy. We will alert you to any changes by posting the effective date of the latest version at the top of this page. At that point, any changes will become immediately effective. It is your responsibility to check for updates. Continued use of the website and our Products after the Privacy Policy is amended constitutes your acceptance and agreement to remain bound by the Privacy Policy as of the last updated date, indicated at the top of this page.

ALTERNATIVE FORMS

You may print this Privacy Policy using your browser’s “Print” function.

HOW TO CONTACT US

If you have questions or complaints about this Privacy Policy or want to exercise your rights, please get in touch with us:

• By emailing “hello@keepgood.co”

• By using the website’s chat utility